Purchasing:
Please contact us with any questions about a rug, or to purchase without going through our website. Local customers (Denver/Boulder area) are welcome to visit our warehouse by appointment.
Shipping:
Free shipping within the contiguous United States. Once a rug is purchased, it will be sent from our Colorado warehouse within 1-2 days (*unless otherwise noted). The rug will be shipped via FedEx or UPS Ground and should take 3-5 business days to arrive, depending on your location. A tracking number will be provided. Please contact us for shipping quotes for international shipping, or for faster shipping methods.
Returns:
Rugs are final sale and not returnable. However, we do want you to be pleased with your purchase, so we encourage you to contact us prior to buying a rug if you have any concerns. We're happy to answer any questions and to send more and larger images. In some cases, we can mail color poms and small woven samples.
